Privacy Policy
What is the Privacy Policy and what does it cover?
At Poosting, we want you to understand what information is collected about you and how it is used and shared. Therefore, reading our Privacy Policy is highly recommended. This document was created to help you use our services in the most appropriate way for your needs.
In this Policy, we detail how your data is collected, used, shared, stored, and transferred. We also clarify your rights. Each part of the text includes practical examples and uses accessible language to make our practices easy to understand. Additionally, we include links to additional resources, should you wish to delve deeper into specific privacy topics.
For us, it is fundamental that you have total control over your privacy. For this reason, we also indicate where you can manage your information in the settings of the Poosting Products you use.
What Information Do We Collect?
In this Policy, we list the types of data we collect. Here are some of the most relevant:
Data you provide to us: The information you enter when registering for our services and creating a profile, such as your email address, phone number, or age.
Your interactions on our Products: What you do on our platforms, including likes, clicks, posts, photos, and messages. In some services, you can use end-to-end encrypted messages.
Data about your connections: Who your friends or followers are and what they do on our Products.
Information from your device: Data about the phone, computer, or tablet you use to access our services, such as the device model and the installed application version.
Data about your activity outside Poosting: What you do on other websites, applications, or online games.
The collection and processing of your information depend on how you use our services. For example, the data collected is different if you sell items on the Marketplace or if you only post a “Frame” on Poosting.
Your Activity and the Information You Provide
In our products, you can send messages, take photos, record videos, make purchases, among other actions. We call everything you can do on our platforms “activity.” We collect information about your activity, such as the following:
•The content you create, such as posts, comments, or audio recordings.
•Content provided through our camera feature, your device’s gallery settings, or our voice-activated features.
•Messages you send and receive, including their content, in accordance with applicable laws.
•Metadata related to content and messages, also subject to legislation.
•Your interactions with Poosting AI and associated metadata, such as messages you or other users receive, share, or send to the AI.
•The types of content, including ads, that you view or interact with.
•The applications and features you use and the actions you perform within them.
•Purchases or other transactions you make, such as those made in Poosting checkout experiences, including credit card data.
•The hashtags you use.
•The time, frequency, and duration of your activities on our Products.
•Your photo or video selfie, if you provide it when contacting us for account support.
Information with Special Protections
You have the option to provide information about your religion, sexual orientation, political preferences, health, racial or ethnic origin, philosophical convictions, or union affiliation. These and other types of data may have special protections under the laws of your jurisdiction.
Friends, Followers, and Other Connections
We gather information about your friends, followers, groups, accounts, Poosting Pages, and other communities and users with whom you interact. This includes how you relate to them on our Products and with whom you interact most.
We also collect information from your contacts, including name, email, or phone, if you upload or import them from a device, such as when syncing your agenda. If you do not use or use Poosting Products without an account, your information may still be collected.
We collect and also infer information about you based on the activity of other people. For example, we might suggest a friend through the “People you may know” feature if both are on a contact list someone uploaded. We consider whether your friends belong to a group to suggest that you join it.
Information from Applications, Browsers, and Devices
We collect and receive information from and about the different devices you use and how you use them. The information from your device that we collect includes:
•The device and software in use and other technical characteristics.
•What you are doing on the device, such as whether our application is in the foreground or if the mouse is moving, which helps us differentiate users from robots.
•Identifiers that distinguish your device from those of other users, including family device IDs.
•Signals from your device.
•Information you share with us through device settings, such as GPS location, camera access, and photos.
•Information about the network your device connects to.
•Some location-related data, even if location services are disabled in your device settings. This includes the use of IP addresses to estimate your general location.
•Data about the performance of our Products on your device.
•Cookie information and similar technologies.
Information from Partners, Suppliers, and Other Third Parties
We gather information about various activities inside and outside our applications. Here are some examples of information we receive from third parties:
•Purchase and payment data.
•Accessed websites and cookie data, such as through Social Plugins or Poosting Pixel.
Our partners also provide us with information such as your email address and advertising device ID, which helps us associate your activities with your account, if you have one.
We receive this information regardless of whether you are logged in or have an account on our Products. Partners may also share with us communications they have had with you if they were asked to provide services for their company. To understand how a company handles your information, you should read its privacy policy.
What Happens if You Do Not Allow the Collection of Certain Information?
Some information is essential for our Products to function. Others are optional, but their absence may affect the quality of your experience.
What if the Collected Information Does Not Identify a Person?
In some cases, third parties remove identifiers, aggregate, or anonymize information. We use this data as described in this Policy, without attempting to re-identify individuals.
How Do We Use Your Information?
We do not sell your information to anyone and never will. We also require our partners and other third parties to follow clear rules on how to use and disclose the information we provide to them.
We use your information to provide a personalized experience, including ads, and for the other purposes detailed below. For some of these objectives, our systems process data automatically. However, in certain cases, we also perform a manual analysis of your information.
To use less individual data, we may de-identify, aggregate, or anonymize information so that it does not identify you. We use this data in the same way as yours, as described in this section.
To Offer, Personalize, and Improve Our Products
We use the information we have to provide and improve our services. This includes personalizing features, content, and “frames,” as well as ads. We use the information you choose to provide for these purposes, but not to show you ads.
When using our Products, you will see ads and sponsored content, such as product ads in the Stores feature. We use your information to display ads paid for by advertisers. To decide what to show you, we use data such as your profile information, your activity inside and outside our Products (including cookie data), the content you create or interact with, information we infer about your interests, and data about your friends or connections.
We are always working to improve our Products and create new features. The information we collect about you helps us do this. We use the data to:
•Verify if a product is working correctly.
•Solve problems and correct them before they happen.
•Test new products and features.
•Collect feedback on product or feature ideas.
•Conduct research on what you like about our Products and brands and what can be improved.
How We Use Location Information
We use location information that you allow us to receive if you enable location services on your device. This includes, for example, GPS location. We also receive and use some location information even if services are disabled, such as IP addresses to estimate your general location. We use this data to personalize and improve our Products, including ads, and to detect suspicious activity and protect your account.
How Do We Share Information with Third Parties?
We do not sell your information to anyone and never will. We require our partners and other third parties to follow clear rules on how to use and disclose the information provided.
How Can You Manage or Delete Your Information and Exercise Your Rights?
We offer tools to delete your information. You may also have other privacy rights provided by applicable laws. To exercise them, access our Help Centers in the settings. If you have questions, you can contact us as described below.
How Long Do We Retain Your Information?
We retain information for as long as necessary to offer our Products, comply with legal obligations, or protect our interests or those of others. The decision on retention time is made on a case-by-case basis. For example, messages sent in temporary mode are retained for less time than normal ones.
Why is Information Transferred to Other Countries?
We share data globally, both internally (in our offices and data centers) and externally (with our service providers). As Poosting is an international company, transfers are necessary to operate the services, allowing you to connect with friends and family worldwide, and to improve our Products.
How Do We Protect Your Information?
We apply appropriate safeguards whenever we transfer your information. For example, we encrypt data when it is in transit over public networks to protect it from unauthorized access.
How Do We Respond to Legal Requests, Comply with the Law, and Prevent Harm?
Sometimes, we have to provide information to comply with legal requests. We access, preserve, and share your data to:
•Respond to legal requests, such as search warrants, court orders, or subpoenas.
•Comply with applicable law.
•Promote the safety and integrity of Poosting users, employees, and property.
We may also retain information that we believe will help prevent harmful activities.
How Will You Know that the Policy Has Changed?
We will send you a notification before changing this Policy. You will have the opportunity to read the modified version before deciding whether you wish to continue using our Products.
How to Contact Poosting if You Have Questions
If you have doubts or questions related to your information, please contact us by mail:
Poosting Rede Social LTDA Av. Desembargador Moreira 2020 sala 801, Aldeota. Fortaleza – CE – Brasil CEP 60-170.002
Why and how we process your information
Below are the categories of information used, the reasons why we process the information, and the method employed:
Why and how we process your information
The categories of information used (read to learn more about each category of information) The actual information we employ depends on your specific circumstances, but may include any of the following items:
Content Personalization (excluding ads, see below): Our systems automatically process the information we collect and store about you and other users. The objective is to evaluate and understand your interests and preferences, as well as to provide personalized experiences on Poosting Products, in accordance with our terms. This is how we:
•Personalize features and content;
•Present suggestions to you (such as people you may know, groups or events that may be of interest to you, or topics you may want to follow) within and outside our products. Learn more about how we use information about you to personalize your experience on Poosting Products and how we select the ads you see.
•The content you create, such as posts, comments, or audio recordings.
•Content provided through our camera feature, your device’s gallery settings, or our voice-activated features.
•Metadata about the content.
•The types of content viewed or with which you interact and how you do so.
•The applications and features you use and the actions you perform within them.
•Purchases or other transactions made.
•The hashtags you use.
•The time, frequency, and duration of your activities on our Products.
•The characteristics and software of the device.
•What you are doing on the device, such as whether our application is in the foreground or if the mouse is moving, information that helps differentiate humans from bots.
•Identifiers that distinguish your device from others.
•Signals from the device.
•Information shared through device settings, such as GPS location.
•Location-related information.
•Information about the network your device connects to.
•Reports on the performance of our products on your device.
•Cookie information and similar technologies.
Providing ads on Poosting Company Products: Our advertising system automatically processes the information we collect and store associated with you. It uses this information to understand your interests and preferences and personalize your ads on Poosting Company Products.
Our ad system prioritizes which ad will be shown to you based on the audience advertisers want to reach. We then deliver the ad to potentially interested people. Learn more about how our ad system works.
•Age.
•The gender you provide.
•Information about the ads displayed and how you interact with them.
•Location information.
•The characteristics and software of the device.
Providing and improving our Poosting Products: The provision of Poosting Products includes the collection, storage, and, when relevant, sharing, profiling, analysis, and selection, and in some cases, not only automated data processing but also manual (human) analysis to do the following:
•Create and maintain your account and profile.
•Connect your Poosting Products account, including your public profile information, to an integrated partner to log in or share your information.
•Facilitate content and status sharing.
•Offer and select features.
•Provide messaging services, the ability to make voice and video calls, and connect with others.
•Provide new advertising products.
•Understand and enable the creation of content such as text, audio, images, and videos, including through the technology we provide.
•Perform analysis.
•Facilitate your purchases and payments or other Poosting checkout experiences.
We also use information to develop, research, and test improvements to our Products. We use the information we have to:
•Verify if a product is working correctly.
•Solve problems and correct them before they occur.
•Test new products and features to see if they work.
•Collect feedback on product or feature ideas.
•Conduct research on what you like about our Products and brands and what we can improve.
•The content you create, such as posts, comments, or audio recordings.
•Your public profile information (including your name, username, and profile picture).
•Content provided through our camera feature, your device’s gallery settings, or our voice-activated features.
•Messages sent and received, including their content, in accordance with applicable laws.
•Metadata about content and messages, in accordance with applicable laws.
•The types of content viewed or with which you interact and how you do so.
•The applications and features you use and the actions you perform within them.
•Purchases or other transactions made, including separate credit card information.
•The hashtags you use.
•The time, frequency, and duration of your activities on our Products.
•Your photo or video selfie, if you provide it when contacting us for account support.
•The characteristics and software of the device.
•What you are doing on the device, such as whether our application is in the foreground or if the mouse is moving, information that helps differentiate humans from bots.
•Identifiers that distinguish your device from others.
•Signals from the device.
•Information shared through your device settings.
•Location-related information.
•Information about the network your device connects to, including your IP address.
•Cookie information and similar technologies.
Promoting safety, security, and integrity on Poosting Products: Poosting Products are designed to conduct research and help ensure the safety and integrity of them and the people who use them, both within and outside Poosting Products. We process information associated with you and apply automated processing techniques and, in some cases, perform manual (human) analysis to:
•Verify accounts and activities.
•Identify and resolve violations of our terms and policies. In some cases, decisions made about violations undergo review.
•Investigate suspicious activities.
•Detect, prevent, and combat harmful or illegal behaviors, such as analyzing and, in some cases, removing reported content.
•Identify and combat disparities and biases against historically marginalized communities.
•Protect the life, physical or mental health, well-being, or integrity of our users or others.
•Detect and prevent spam, as well as other security issues and negative experiences.
•Detect and prevent threats to our personnel and assets.
•Maintain the integrity of our Products.
•The content you create, such as posts, comments, or audio recordings.
•Content provided through our camera feature, your device’s gallery settings, or our voice-activated features.
•Messages sent and received, including their content, in accordance with applicable laws.
•Metadata about content and messages, in accordance with applicable laws.
•The types of content viewed or with which you interact and how you do so.
•The applications and features you use and the actions you perform within them.
•Purchases or other transactions made, including separate credit card information.
•The hashtags you use.
•The time, frequency, and duration of your activities on our Products.
•Your photo or video selfie, if you provide it when contacting us for account support.
•The characteristics and software of the device.
•What you are doing on the device, such as whether our application is in the foreground or if the mouse is moving, information that helps differentiate humans from bots.
•Identifiers that distinguish your device from others.
•Signals from the device.
•Information shared through your device settings.
•Location-related information.
•Information about the network your device connects to, including your IP address.
•Cookie information and similar technologies.
To communicate with you: We use the information you have provided to us (such as contact information in your profile) to send communications, such as emails or in-product notices:
•We will contact you by email or through notifications during product use to discuss Poosting Products, product-related issues, or surveys, or to inform you about our terms and policies.
•We also use contact information, such as your email address, to respond when you contact us.
•Contact information in your profile and communications you have with us.
•The content you create, such as posts, comments, or audio recordings.
•Content provided through our camera feature, your device’s gallery settings, or our voice-activated features.
•The characteristics and software of the device.
•What you are doing on the device, such as whether our application is in the foreground or if the mouse is moving, information that helps differentiate humans from bots.
•Identifiers that distinguish your device from others.
•Signals from the device.
•Information shared through your device settings.
•Location-related information.
•Information about the network your device connects to, including your IP address.
•Cookie information and similar technologies.
International transfer, storage, or processing of your information, including to/from the United States and other countries: We share the information we collect internationally, both with our offices and data centers and with our partners. As Poosting is a global company, with users, partners, and suppliers worldwide, transfers are essential to:
•Operate and provide the services described in the terms that apply to one or more Poosting Products you use. This includes allowing you to share information and connect with family and friends worldwide.
•Correct, analyze, and improve our Products.
For more information, please refer to the Poosting Privacy Policy section.
•The content you create, such as posts, comments, or audio recordings.
•Content provided through our camera feature, your device’s gallery settings, or our voice-activated features.
•Metadata about content and messages, in accordance with applicable laws.
•The types of content viewed or with which you interact and how you do so.
•The applications and features you use and the actions you perform within them.
•Purchases or other transactions made, including separate credit card information.
•The hashtags you use.
•The time, frequency, and duration of your activities on our Products.
•Your photo or video selfie, if you provide it when contacting us for account support.
•The characteristics and software of the device.
•What you are doing on the device, such as whether our application is in the foreground or if the mouse is moving, information that helps differentiate humans from bots.
•Identifiers that distinguish your device from others.
•Signals from the device.
•Information shared through your device settings.
•Location-related information.
•Information about the network your device connects to, including your IP address.
•Cookie information and similar technologies.
Processing of information with special protections conferred by applicable laws that you provide so that we can share it with whom you choose, as well as to personalize and improve our Products and perform analysis. We will collect, store, publish, and use automated processing, and sometimes manual (human) processing, for these purposes.
•Any information with special protections that you choose to provide, such as religion, sexual orientation, political opinion, health, racial or ethnic origin, philosophical convictions, or union affiliation, or as part of surveys in which you participate and when there is explicit consent from you.
Receiving and using information from third parties to personalize the ads you see: We will use the information that advertisers, companies, and partners provide us to personalize the ads you view.
To promote the safety, security, and integrity of Poosting companies and Products, users, employees, and Poosting property, as well as the public:
•The content you create, such as posts, comments, or audio recordings.
•Content provided through our camera feature, your device’s gallery settings, or our voice-activated features.
•Metadata about the content, in accordance with applicable laws.
•The types of content viewed or with which you interact and how you do so.
•The applications and features you use and the actions you perform within them.
•Purchases or other transactions made.
•The hashtags you use.
•Your photo or video selfie, if you provide it when contacting us for account support.
•The characteristics and software of the device.
•What you are doing on the device, such as whether our application is in the foreground or if the mouse is moving, information that helps differentiate humans from bots.
•Identifiers that distinguish your device from others.
•Signals from the device.
•Information shared through your device settings.
•Location-related information.
•Information about the network your device connects to, including your IP address.
•Cookie information and similar technologies.
For the processing of information when the law requires us to do so: When we are obligated to disclose information (if we receive, for example, a valid legal request for certain information, such as a search warrant), we access, preserve, and/or share your information with regulatory bodies, law enforcement authorities, or other individuals.
The way information will be processed will depend on the specific circumstances. Please refer to the Poosting Privacy Policy section.
•The categories of information depend on the specific circumstances of each request or obligation. Only the information necessary to fulfill a legal obligation will be shared or processed. For example, for civil matters, this typically includes limited information (such as contact and login details). However, depending on the circumstances, this may include the following:
•The content you create, such as posts, comments, or audio recordings.
•Content provided through our camera feature, your device’s gallery settings, or our voice-activated features.
•Messages sent and received, including their content, in accordance with applicable laws.
•Metadata about content and messages, in accordance with applicable laws.
•The types of content viewed or with which you interact and how you do so.
•The applications and features you use and the actions you perform within them.
•Purchases or other transactions made, including separate credit card information.
•The hashtags you use.
•The time, frequency, and duration of your activities on our Products.
•Your photo or video selfie, if you provide it when contacting us for account support.
•The characteristics and software of the device.
•What you are doing on the device, such as whether our application is in the foreground or if the mouse is moving, information that helps differentiate humans from bots.
•Identifiers that distinguish your device from others.
•Signals from the device.
•Information shared through your device settings.
•Location-related information.
•Information about the network your device connects to, including your IP address.
•Cookie information and similar technologies.